E-government Adoption: a Digital Divide Perceptional View
نویسندگان
چکیده
The digital divide is a major challenge that prevents citizens from using e-government services based on three views: infrastructure accessibility, knowledge and skill level, and perception level. This study tried to explore the literature in regards to the three levels and built an instrument to measure citizens’ perceptions regarding six types of digital divide: geographic, age, gender, income, education, and special needs. A sample of students was used to test the instrument and conclude to different perceptions regarding this phenomenon. Data results and conclusions are depicted at the end of this paper.
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The Digital Divide vs. The E-Government Divide: do Socio-Demographic Variables (Still) Impact E-Government Use among Onliners?
E-Government brings mutual benefits to both citizens and public administrations. However, there exists a gap between adopters and non-adopters of e-Government services. Most studies in this field explore e-Government acceptance on the basis of the entire population, while investigation of onliners rarely takes place. Against the background that the number of internet users is increasing steadil...
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